A 10% discount will apply to two or more pets from the same family in separate accommodation
A 25% discount will apply to two or more pets from the same family sharing the same accommodation. (Maximum occupancies will depend on animal temperaments.)
The above charges include feeding, heating at night and insurance against vet bills up to £200 per booking (subject to conditions). Beds with blankets are also provided. 24 hour heating can be provided for an additional charge of £1.20 per day. Please ring if you aren't sure if we stock your chosen brand of pet food as if we don't stock it you will be required to bring your own.
All our stocks of foods are also included in the price, however please ring to confirm we stock your chosen brand and flavour of pet food, if you require something we do not stock then we are afraid that you will have to provide your own.
Dried foods we have include:
Burgess Adult Salmon
Go-Cat adult
Iams adult
Iams kitten
Iams senior
Wet foods we have include:
Whiskas tins
Whiskas pouches (kitten, adult, senior)
Felix pouches (kitten, adult, senior)
White fish
Tinned fish (tuna, pilchards, sardines)
NOTE - Due to the ever present risk of supplier issues we cannot guarantee any of our chosen brands, nor which flavours we will have available.
Please ring us for more assistance and we will be more than happy to help.
Collection and delivery, if required, will be charged in accordance with distance travelled subject to a minimum charge of £10.00.
The accommodation will be available for your exclusive use, from opening time on the day of arrival until closing time on the day of departure. Both days will be charged for.
You will be emailed a reminder 21days and 1 week before your booking from Penylan Country Lodge/Revelation pets, this will have all required important information about your pets stay outlined. If you pet has an injury/non-infectious illness or any behavioual changes prior to your arrival please give us a call to ensure we can best cater to your pets requirements.
Please give us at least 48hours notice if you need to cancel or re-arrange your booking. There is a late cancellation charge if your booking is not cancelled within 48 hours of the stay or if you do not turn up for your booking.
Full payment is due at the time of the guest's departure. Payment may be made by cash, debit card, credit card or pre-arranged bank transfer. We are no longer able to accept cheques or American Express.
Please make sure your pet is fully vaccinated and that these vaccinations are in date. We will be unable to accept guests with out of date or incomplete vaccines. If you would like advice on vaccinations please give us a call.
There are minimum charges which apply to Bank Holidays and Weekends during peak periods. Please phone for details of these.
A deposit of £50.00 is required for any bookings over the Christmas period.
